FAQs
Global Jet Girl was founded with one goal in mind: designing exceptional wellness travel essentials. The lifestyle of a Globetrotter should be filled with itineraries and adventures, not discomfort and dehydration. Our team strives to have any company information readily available. If our FAQs don't answer your question, please email us.
SHIPPING AND DELIVERY
What You Need to Know
GJG Essentials are shipped USPS Priority Mail.
Orders typically require a 48-hour processing time, Monday - Friday EST excluding weekends and holidays.
Shipping confirmation and tracking numbers are emailed to address provided once order ships.
RETURNS AND REFUNDS
How It Works
All GJG Essentials’ sales are final. No exchanges or returns.
Please read ingredients and product application process before purchasing.
Changes may be made during processing time, before items are shipped.
Once item ships, all sales are final. *
If any changes or cancellations need to made to your order please email csr@globaljetgirl.com -
Include Order # and Customer Name.
OUR PRIVACY POLICY
Your Data is Secure
This Privacy Policy describes how your personal information is collected, used,
and shared when you visit or make a purchase from www.GlobalJetGirl.com.
WHAT PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as Device Information.
We collect Device Information using the following technologies:
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Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier.
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Log files track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Also, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit and debit card numbers, email address, and phone number. This is called Order Information.
By Personal Information in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
Additionally, we use this Order Information to:
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Communicate with you.
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Screen our orders for potential risk or fraud.
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When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above.
We also use Google Analytics to help us understand how our customers use www.GlobalJetGirl.com
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.
BEHAVIORAL ADVERTISING
We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
You can opt out of targeted advertising…
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
MINORS
The Site is not intended for individuals under the age of eighteen (18) years old.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
If you have questions and/or require more information, do not hesitate to contact us.